Contact Us
Questions about an order, or something you want to build? Here's the fastest way to reach us.
Email is the best way to reach us for anything: new orders, existing orders, artwork questions, or special requests.
We reply to most messages within one business day.
What do you need?
Start a custom order
Pick your hat, colors, and quantity and see live pricing as you build. Our minimum is 5 hats, with wholesale pricing beginning at ten.
Start a Custom OrderRequest special pricing
Need a brand or style we don't list, a fitted hat, an unusual quantity, or something more complicated? Send us the details and we'll quote it.
Request a QuoteAsk about an existing order
Checking on production, shipping, or a mockup you're waiting on? Email us with your order number and we'll get you an update.
Email About an OrderGeneral questions
Sizing, hat styles, artwork formats, turnaround, or anything else. Our FAQ covers the most common questions.
Read the FAQGood to know
Premade hats
Embroidered to order and typically shipped within 2-5 business days. Free shipping to the lower 48.
Custom orders
Production typically takes 2-3 weeks after you approve your mockup. Shipping transit time is additional.
Where we are
Everything is embroidered in-house in Burlington, North Carolina, and shipped from our own shop.