Privacy policy

 

 

PRIVACY POLICY

Threadbreak ("we," "us," or "our") respects your privacy. This policy explains what information we collect and how we use it when you visit threadbreak.com or place an order.

INFORMATION WE COLLECT
When you place an order or contact us, we collect the information you provide, such as your name, email address, shipping address, and any logo files or design details you send. When you pay, your payment is processed securely by Shopify and our payment providers. We do not store your full card details.

We also automatically collect basic technical information (such as your device type, browser, and pages visited) through cookies to help our site function and improve.

HOW WE USE YOUR INFORMATION
We use your information to process and fulfill your orders, communicate with you about your order or proof approval, provide customer support, and, if you opt in, send you occasional marketing emails. You can unsubscribe at any time.

SHARING
We only share your information with the service providers we need to run our business, such as Shopify (our store platform), payment processors, and shipping carriers. We do not sell your personal information.

YOUR CHOICES
You can ask us to access, update, or delete your personal information, or unsubscribe from marketing emails, by contacting us at help@threadbreak.com.

COOKIES
Our site uses cookies to keep the store working and to understand how visitors use it. You can disable cookies in your browser settings, though some features may not work as well.

CHANGES
We may update this policy from time to time. Any changes will be posted on this page.

CONTACT
If you have any questions about this policy, contact us at help@threadbreak.com.